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Steps (17) arrow_drop_up arrow_drop_down
Obtaining a Certificate of Origin (Chamber of Industry)  (4) expand_more expand_less
Obtain an insurance policy expand_more expand_less
Obtaining a conformity certificate for export purposes expand_more expand_less
Obtaining a bill of lading and transport document  (3) expand_more expand_less
Obtaining an authorization number to benefit from simplified rules of origin for export to the EU expand_more expand_less
Contracting with a clearance company (1/2) expand_more expand_less
Export procedure by sea  (10) expand_more expand_less
Authentication of movement certificate (EUR 1) expand_more expand_less
Contracting with a clearance company (2/2) expand_more expand_less

certification bar

8
Container Number Reservation by Shipping Agent
(last modified: 10/11/2021)

You can apply for this step online

language Apply online

Contact details

Entity in charge

Aqaba Container Port

King Hussein Bin Talal Street, Aqaba
Tel: +96232091122 / +962775451038
Email: customerservice@act.com.jo
Directions: Google maps

Unit in charge

Customer Service Department - Export Department

Mon: 08:00 - 00:00, 00:00 - 08:00
Tue: 08:00 - 00:00, 00:00 - 08:00
Wed: 08:00 - 00:00, 00:00 - 08:00
Thu: 08:00 - 00:00, 00:00 - 08:00
Fri: 08:00 - 00:00, 00:00 - 08:00
Sat: 08:00 - 00:00, 00:00 - 08:00
Sun: 08:00 - 00:00, 00:00 - 08:00
The customer service department operates seven days a week all the time

Person in charge

Customer Service Department Staff

Employee

Expected results

Reservation number

Requirements

1. 01 - Libre deuda de patente
ACT System Navigation Agent's username and password

Time frame

Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. Provisions for container port business
Provisions for container port business
articles ClauseD, Paragraph3, Point2 Container Terminal business provisions
2. List of Aqaba Container Port Services Allowances for the Year 2019
List of Aqaba Container Port Services Allowances for the Year 2019

Additional information

The shipping agent or his representative enters the private information into the Aqaba Container Terminal system, and each shipping agent has his own username and password.
Before submitting the application for approval for any of the containers at the port, the merchant must provide the station with a written document that details the contents of the container as well as the specifications of the container including weight and other measurements or as per the ports request. The port has the right to depend on these details as submitted by the merchant or the sender. The merchant is responsible for any damage or loss that occurs directly or indirectly as a result of inaccuracy or missing information and must compensate the port for any loss, damages, claims, costs or expenses that the port may incur.
The port will not accept dealing with any of the containers until the port verifies that the appropriate arrangements to reserve space have been made to transport these containers to their destination and within a period of time acceptable to the port.

Who certified this information ?

محمد النعيمات, 21/09/2021

Recourse: Aqaba Container Port

Entity in charge

Aqaba Container Port

King Hussein Bin Talal Street, Aqaba
Tel: +96232091122 / +962775451038
Email: customerservice@act.com.jo
Directions: Google maps

Unit in charge

Customer Services Directorate

Mon: 08:00 - 00:00, 00:00 - 08:00
Tue: 08:00 - 00:00, 00:00 - 08:00
Wed: 08:00 - 00:00, 00:00 - 08:00
Thu: 08:00 - 00:00, 00:00 - 08:00
Fri: 08:00 - 00:00, 00:00 - 08:00
Sat: 08:00 - 00:00, 00:00 - 08:00
Sun: 08:00 - 00:00, 00:00 - 08:00
24/7

Person in charge

Alaa Bijanithalha

Customer Service Manager
Tel: +962-32091225
Email: alaabjan@act.com.jo
All rights Reserved @2021 The Hashemite Kingdom of Jordan - Jordan Customs