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12
Obtaining approval from the Food and Drug Administration
(last modified: 26/02/2026)
(last modified: 26/02/2026)
You can apply for this step online
language Apply online
Timeframe ( ver detalles ) |
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Contact details
Entity in charge
Customs Centers - Jordan Customs Department
Main Department- King Hussein Street - opposite the Ministry of Finance, Amman - Abdali 11190
Tel: +962-64623186
Tel. 1: +962-64647791
Email: customs@customs.gov.jo
Website: https://www.customs.gov.jo/ar/index.aspx
Directions: Google maps
All centers where the national window is applied in the Customs Department working hours are 24 hours, except that it is working from 7:30-15:30, except on Fridays.
Tel: +962-64623186
Tel. 1: +962-64647791
Email: customs@customs.gov.jo
Website: https://www.customs.gov.jo/ar/index.aspx
Directions: Google maps
All centers where the national window is applied in the Customs Department working hours are 24 hours, except that it is working from 7:30-15:30, except on Fridays.
Unit in charge
Offices of the Food and Drug Administration in customs centers
| Mon: | 07:30 - 15:30 |
| Tue: | 07:30 - 15:30 |
| Wed: | 07:30 - 15:30 |
| Thu: | 07:30 - 15:30 |
| Fri: | closed |
| Sat: | closed |
| Sun: | 07:30 - 15:30 |
| All centers where the national window is applied in the Customs Department working hours are 24 hours, except that it is working from 7:30-15:30, except on Fridays. | |
Requirements
1.
Phytosanitary certificate from the country of origin (original)
Type of document: electronic copy
Type of document: electronic copy
2.
Packing list (original)
Type of document: electronic copy
Type of document: electronic copy
3.
Foreign Certificate of Origin (original)
Type of document: electronic copy
Type of document: electronic copy
4.
Commercial invoice (original)
Type of document: electronic copy
Type of document: electronic copy
Time frame
Waiting time in queue:
Min. 5mn
- Max. 15mn
Attention at counter:
Min. 10mn
- Max. 30mn
Legal justification
1.
Reference Guide - Food and Drug Administration
The Food and Drug Administration inspects the goods and matches the thermal record of the product according to the transportation and storage instructions for that product, immediately upon arrival
2.
Food Law No. 30 for the year 2015
Article icle4candicle12
Article icle4candicle12
Additional information
1. The customs declaration documents and prior licenses are checked by the Food and Drug Association according to the items targeted electronically, and the contents are taken out to the customs yards (Square 4 in the Aqaba Customs Center) according to the selectivity system for the purposes of inspection, sampling or detection, and then the customs declaration is authorized .
2. In the case of the yellow lane, the goods are subject to inspection by the Food and Drug General Association, and in the case of the red lane, the contents are subject to a laboratory testing and the goods are taken out provided that they undertake not to act until the final analysis result appears.
Note: The inspection is done in yard 4 at the Aqaba Customs Center by representatives of the Ministry of Agriculture in the event that the goods are loaded in containers, but if the goods are (bulk) they are inspected on the quay by a committee formed by the Ministry of Agriculture, JFDA and Customs.
Note: The ships loaded with wheat are not unloaded until after the results of the examination appear and they are conformed.
2. In the case of the yellow lane, the goods are subject to inspection by the Food and Drug General Association, and in the case of the red lane, the contents are subject to a laboratory testing and the goods are taken out provided that they undertake not to act until the final analysis result appears.
Note: The inspection is done in yard 4 at the Aqaba Customs Center by representatives of the Ministry of Agriculture in the event that the goods are loaded in containers, but if the goods are (bulk) they are inspected on the quay by a committee formed by the Ministry of Agriculture, JFDA and Customs.
Note: The ships loaded with wheat are not unloaded until after the results of the examination appear and they are conformed.
Who certified this information ?
Raafat HALLAQE, Eng,
04/10/2021
Recourse: Food and Drug Administration
Entity in charge
Food and Drug Administration
Ahmed Al-Kayed Al-Qutaishat Street - next to the General Directorate of the Gendarmerie, Amman 11953
Tel: +962-65632000 / +962-64602550
Tel. 1: +962-65105916 +962-65105893
Email: info@jfda.jo
Website: http://www.jfda.jo/
Directions: Google maps
Tel: +962-65632000 / +962-64602550
Tel. 1: +962-65105916 +962-65105893
Email: info@jfda.jo
Website: http://www.jfda.jo/
Directions: Google maps
Unit in charge
Food Directorate/General Food and Drug Administration
| Mon: | 08:00 - 15:00 |
| Tue: | 08:00 - 15:00 |
| Wed: | 08:00 - 15:00 |
| Thu: | 08:00 - 15:00 |
| Fri: | closed |
| Sat: | closed |
| Sun: | 08:00 - 15:00 |