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Steps (23) arrow_drop_up arrow_drop_down
Obtaining or renewing an importer card for the first time  (3) expand_more expand_less
Contracting with a shipping company expand_more expand_less
Contracting with a clearance company (1/2) expand_more expand_less
Contracting with a transport company (sea or air) expand_more expand_less
Obtaining a Test Report  (1) expand_more expand_less
Obtaining the approval of the Telecommunications Regulatory Authority  (1) expand_more expand_less
Import procedures by air  (15) expand_more expand_less
Sample Testing and Approval  (3) expand_more expand_less
Contracting with a clearance company (2/2) expand_more expand_less

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16
Obtaining the approval of TRC
(last modified: 31/12/2025)

You can apply for this step online

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Contact details

Entity in charge

Customs Centers - Jordan Customs Department

Main Department- King Hussein Street - opposite the Ministry of Finance, Amman - Abdali 11190
Tel: +962-64623186
Tel. 1: +962-64647791
Email: customs@customs.gov.jo
Website: https://www.customs.gov.jo/ar/index.aspx
Directions: Google maps
All centers where the national window is applied in the Customs Department working hours are 24 hours, except that it is working from 7:30-15:30, except on Fridays.

Unit in charge

Telecommunications Regulatory Authority offices in customs centers

Mon: 08:00 - 00:00, 00:00 - 08:00
Tue: 08:00 - 00:00, 00:00 - 08:00
Wed: 08:00 - 00:00, 00:00 - 08:00
Thu: 08:00 - 00:00, 00:00 - 08:00
Fri: 08:00 - 00:00, 00:00 - 08:00
Sat: 08:00 - 00:00, 00:00 - 08:00
Sun: 08:00 - 00:00, 00:00 - 08:00
Working hours vary according to the customs center.

Person in charge

Representatives of the Telecommunications Regulatory Authority at customs centers

Employee
Tel: Whatsapp 00962796865263 / 00962797120522 cargo airport office

Expected results

Converting the customs declaration Lane to green (electronically)

Requirements

1.
Commercial invoice (an authentic copy)
Type of document: electronic copy
2. 01 - Libre deuda de patente
Customs declaration Lane (original)
Type of document: electronic copy
3. 01 - Libre deuda de patente
Type Approval Certificate for Communication Devices

Time frame

Waiting time in queue: Min.   5mn - Max.  20mn
Attention at counter: Min.   10mn - Max.   1h.

Legal justification

1. تعليمات شروط وإجراءات الحصول على الموافقة إدخال أجهزة الاتصالات وأجهزة الاتصالات الطرفية إلى المملكة واستعمالها والاحتفاظ والمتاجرة بها
تعليمات شروط وإجراءات الحصول على الموافقة إدخال أجهزة الاتصالات وأجهزة الاتصالات الطرفية إلى المملكة واستعمالها والاحتفاظ والمتاجرة بها

Additional information

1- The documents of the customs declaration, prior licences (type approval ) and the required documents attached to it are checked by the telecommunications regulatory authority. If the documents conformed, the customs declaration is approved.
2- If there is a need for further clarification or if additional verification documents are requested to proceed with the declaration procedures, at that point the concerned parties and clearance companies are contacted electronically through the public service system .

Who certified this information ?

أحمد الطحاينة, 08/09/2021

Recourse: Telecommunications Regulatory Authority

Entity in charge

Telecommunications Regulatory Authority

Martyr Mohamed Al-Zogoul Street, 11185
Tel: 0069265501120 / 117000
Tel. 1: 0096265690830 0096265690829
Email: trc@trc.gov.jo
Directions: Google maps

Unit in charge

Telecommunications Regulatory Authority offices in customs centers

Mon: 08:00 - 00:00, 00:00 - 08:00
Tue: 08:00 - 00:00, 00:00 - 08:00
Wed: 08:00 - 00:00, 00:00 - 08:00
Thu: 08:00 - 00:00, 00:00 - 08:00
Fri: 08:00 - 00:00, 00:00 - 08:00
Sat: 08:00 - 00:00, 00:00 - 08:00
Sun: 08:00 - 00:00, 00:00 - 08:00
Working hours vary according to the customs center.

Person in charge

Eng. Subhi Alotoum

Head of Type Approvals and Organizing of Communication Devices Entries Department
Tel: +962796865263 (Whatsapp)
Email: Yazeed.Aljaafreh@TRC.GOV.JO
All rights Reserved @2021 The Hashemite Kingdom of Jordan - Jordan Customs